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POST
/
crm
/
v3
/
extensions
/
calling
/
inbound-call
cURL
curl --request POST \
  --url https://api.hubapi.com/crm/v3/extensions/calling/inbound-call \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "createEngagement": true,
  "engagementProperties": {},
  "externalCallId": "<string>",
  "finalCallStatus": "BUSY",
  "fromNumber": {
    "e164Number": "<string>",
    "phoneNumberType": "FIXED_LINE",
    "extension": "<string>"
  },
  "potentialRecipientUserIds": [
    123
  ],
  "toNumber": {
    "e164Number": "<string>",
    "phoneNumberType": "FIXED_LINE",
    "extension": "<string>"
  },
  "callStartedTimestamp": "2023-11-07T05:31:56Z",
  "durationSeconds": 123,
  "userId": 123
}
'
{
  "callerIdMatches": [
    {
      "callerIdType": "CONTACT",
      "objectCoordinates": {
        "objectId": 123,
        "objectTypeId": "<string>",
        "portalId": 123
      },
      "email": "<string>",
      "firstName": "<string>",
      "lastName": "<string>"
    }
  ]
}

Documentation Index

Fetch the complete documentation index at: https://developers.hubspot.es/docs/llms.txt

Use this file to discover all available pages before exploring further.

Supported products

Autorizaciones

Authorization
string
header
requerido

The access token received from the authorization server in the OAuth 2.0 flow.

Cuerpo

application/json
createEngagement
boolean
requerido
engagementProperties
object
requerido
externalCallId
string
requerido
finalCallStatus
enum<string>
requerido
Opciones disponibles:
BUSY,
CALLING_CRM_USER,
CANCELED,
COMPLETED,
CONNECTING,
FAILED,
HOLD,
IN_PROGRESS,
MISSED,
NO_ANSWER,
QUEUED,
RINGING,
UNKNOWN
fromNumber
object
requerido
potentialRecipientUserIds
integer<int32>[]
requerido
toNumber
object
requerido
callStartedTimestamp
string<date-time>
durationSeconds
integer<int32>
userId
integer<int32>

Respuesta

successful operation

callerIdMatches
(CONTACT · object | COMPANY · object)[]
requerido
Last modified on April 14, 2026